Posts tagged ‘Customer experience’

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  I am a social media projects manager at HP, focusing on B2B customer communications. I'm also a technical communicator, avid reader, writer, and lover of all things geek.

  Opinions expressed here are my own and do not reflect those of my employer.

• Recent Posts

  • @beccataylor’s Follow Friday roundup 10/30
  • @beccataylor’s Follow Friday roundup 10/23
  • Building enterprise communities
  • New HootSuite 2.0 Love
  • Why the social media customer is always right

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  advertising B2B bloggers brand brand reputation business buzz communities cool Customer experience embracing engagement Facebook FollowFriday forrester FriendFeed Google HootSuite Intel Jeremiah Owyang Laura Ramos legal Marketing metrics online buzz PR Social media strategy TakeLessons.com TCE tools twitter United Airlines viral video Web 2.0 YouTube

• Follow me on Twitter

  • RT @HP_Scott: Hot of the press: #HP announces agreement to acquire #3Com for $2.7B http://bit.ly/u8jUr 3 days ago
  • Argh! Why do template designers insist on using all caps for headings?! Just cuz it looks cool doesn't mean it's actually readable! /rant 4 days ago
  • Love it! http://bit.ly/4a5Tn2 Disgruntled Star Editor Takes Constructive Revenge @torontoist 5 days ago
  • @dubeysaurabh Two new things in one day...I'm on overload! :) Very interesting stuff--thanks! 5 days ago
  • This link between Twitter updates and LinkedIn stumps me. I wouldn't want to inundate my LinkedIn with Twitter: totally different audience. 5 days ago

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