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Welcome to Communication Matters, my musings on the art and practice of communicating with customers in the digital and social age.

I’ve been a technical and professional communicator for over 15 years. I graduated with a BS in Technical Communication from New Mexico Tech in 1999. In 2005 I completed my MBA in Marketing from University of Phoenix. I spent 14 of those years at a HP in many marketing roles. Without a doubt, my favorite role was managing social media outreach for the enterprise group. Currently I’m the Branding and Communications Manager at NWN Corporation. If you’d like the full run-down, check out my LinkedIn profile.

This blog is in no way affiliated with past or current employers–my opinions and musings are mine.

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